Privacy & Cookie Policy

Last updated: 23.07.25

This Privacy & Cookie Policy explains how we collect, use, and protect your personal information when you visit www.balancepro.co.uk

1. What data we collect

When you use our contact form, we collect:

  • Your name (if provided)
  • Your email address
  • Your phone number
  • Any other information you choose to include in your message

We do not collect any other personal data unless you voluntarily provide it.

2. Why we collect your data

We use your personal information to:

  • Respond to your enquiries
  • Provide the information you request

We do not use your data for marketing unless you explicitly consent.

3. How we store your data

We store your personal data securely and only for as long as necessary to respond to your enquiry or as required by law.
We do not share your data with third parties unless legally required to do so.

4. Your rights

Under UK data protection law, you have the right to:

  • Request a copy of the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict how we process your data

To exercise your rights, please email us at: info@balancepro.co.uk

5. Cookies

Cookies are small text files placed on your device to help the website function and improve your experience.

We only use essential cookies required for the site to work properly.
We do not use analytics, tracking, or advertising cookies.

If you disable cookies in your browser, some parts of the site may not function correctly.

6. Contact

If you have any questions about this policy or how we handle your data, please contact us at:
📧 info@balancepro.co.uk
📞 07878784816